Got Questions? We got Answers...

After 18 Years of serving our customers, we have learnt a thing or two...

Frequently Asked Questions

Are you a legitimate company?

We have been trading for 18 years and have thousands of satisfied customers. You can call us and talk to a real human. You can come by our offices and talk to our staff and collect your products if you like.

My package arrived damaged, what do I do?

Don’t worry, first send us a picture of the damaged packaging via WhatsApp or email, and we will start the insurance claim process for you.

Is my purchase secure?

All of our transactions are handled by globally recognized SSL Encryption, ensuring your transaction between the card and the bank is secure. We Comply with the POPI act, and do not store any confidential or personal banking information, card numbers, or bank details.

How long until my purchase arrives?

Typically between 2-5 days, never more than 7 working days. Most of our deliveries are dispatched the same day. Your delivery time depends on the area you live and the shipping option you have chosen.

Can I pay by EFT?

We accept all forms of payment, Card, EFT and Cash on Collection

What is the Warranty?

We have a standard 1 Year Product warranty from the date of purchase, however some products have alternative Warranties, and as such will be listed on the product page.

Still have questions? Feel free to contact us.

Secure Payments

Payments are process by an FSP Approved, independent company, with all Card/Bank Data transmitted and stored by your bank and them Securely using 256bit SSL Encryption.

Secure Payments

1

Genuine Products - Locally Sourced

  • Rest assured all our products are Genuine Original, Full Branded, and tested Safe
  • All of our products are shipped from our Warehouse or from another Warehouse in South Africa
2

Dispatched and Delivered on Time

  • All of our Products are dispatched the same day of the order
  • Our able Couriers will make sure the delivery is successful, Door to Door.
  • Optional Insurance Available
3

Guarantee's & Warranty

  • All of our Products carry a minimum 1 Year warranty as standard, unless specified.
  • Some of our Products have Optional Extended Warranty
4

Easy Refunds Policy

  • Return the Product within 7 Days, in it's original packaging for a full refund
  • Call our support guys first to confirm your refunds process

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